07801 375 775

Terms & Conditions

The terms and conditions set out below apply to all users of The Diamond Studio (“Website”). Users of the Website are expected to have read and fully comply with the terms and conditions and any individual not in accord with these terms and conditions should not use this Website.

Introduction

The owner of the Website is Shan Collection Limited (“We”, “Us”), a company incorporated in under company number SC265302. Should further information be required or the need to register a complaint about the Website please contact us by the following methods:

Company Registered Address

The Diamond Studio
1 Spiersbridge Way Spiersbridge Business Park, G46 8NG, United Kingdom
T: 00 44 141 248 2389

E: info@thediamondstudio.co.uk

Privacy

Your privacy and that of every person whose information you provide us is of utmost important to us.

Product Specification

We have taken the best possible measures to accurately photograph and provide relevant details for all products on the Website, however you should note that photographical evidence cannot always capture the products exactly and so should be aware that colours and sizes may not be as shown. You should make sure you are satisfied with the product specification before placing any order and if more information is needed then you can contact us.
We will take all reasonable care to ensure that all details, descriptions of products appearing on the Website are correct at the time when the relevant information was entered onto the Website. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions. Prices are subject to change without notice. Prices are inclusive of VAT (where applicable). Products are subject to availability.

Terms and conditions for General use of the Website

      1. We will ensure that we continually update and develop information on the Website however, we cannot guarantee that the Website will be 100% free from errors or omissions, should any be found please let us know through one of the methods above.
      2. Every effort is made to update the information on the Website however occasions may arise where information can be out of date and users should note this and users should be conscious of such happenings.
      3. The Diamond Studio, its directors, officers, employees, shareholders and associated persons shall not be liable for any loss, liability, damage (whether direct, indirect or consequential), personal injury, or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the Website. Neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage  whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or nterruption, or termination thereof.
      4. These terms and conditions do not affect your statutory rights as a consumer.
      5. All items on the Website are subject to availability.
      6. The Diamond Studio reserves the right to change the terms and conditions at any time without notice. These terms and conditions may need to be updated  or modified at any time. Users of the Website will be bound to the terms and conditions set at that point of time, however users must always be aware of the ‘current’ set of terms and conditions (i.e. at the point of use by the customer) as they will be bound to those new terms and conditions.
      7. The Diamond Studio is not responsible for material submitted in the public areas including blogs, chat rooms and bulletin boards. We reserve the right to remove any material that you have posted without notice if it is considered that your material is abusive, harassing or defamatory in any way to other users of the Website or the Website itself. This includes any other inappropriate material that is submitted by you, in particular:
        • The posting of corrupted files that may contain viruses or any other similar harmful programs that may damage
          the operations of the Website or any associated third-party websites.
        • The submission of material containing marketing or promotional material which is intended to solicit business.
      8. At any point if one or more of these terms and conditions is held to be invalid or any conflict or contradictionappears between the provisions of the Website terms and conditions and any other relevant terms and conditions, policies or notices then the validity and the enforceability of the remaining provisions shall not be affected and in all cases these terms and conditions shall prevail.
      9. Currency: Prices quoted are in Pound Sterling or in any other currency on request, all payments are to be made in Pounds sterling, Euros or American Dollars on request.
      10. The Diamond Studio makes no claims, warranties or representations that any or all of the content of the Website may be lawfully viewed or downloaded outside England and Wales and Scotland, unless otherwise specifically stated, the content and the Website is directed solely at users who access the Website from England and Wales and Scotland. If you choose to access the Website from outside England and Wales and Scotland, you do so at your own risk and are responsible for compliance with the laws of the relevant jurisdiction.
      11. Liability for our Mistakes We will not be liable for any loss or damage (in contract, tort, negligence or otherwise) where:
        • There is no breach of a legal duty of care owed to you by us;
        • There is no breach of a legal duty of care owed to you by us;
        • The loss or damage is not a reasonably foreseeable result of any such breach; or
        • Any loss or damage or increase in loss or damage results from a breach by you of these terms and conditions. Nothing in these terms and conditions excludes or limits our liability for fraudulent misrepresentation or for death or personal injury caused by our negligence.
      12. Third Party Rights
        Nothing in these terms and conditions is intended to nor shall it confer a benefit on any third party under the Contracts (Rights of Third Parties) Act 1999  and a person who is not a party to these terms and conditions has no rights to enforce them.
      13. Waiver
        No delay or decision not to enforce rights under these terms and conditions will constitute a waiver of the right to do so and will not affect rights in relation to any subsequent breach.
      14. Payment & Retention of Title Under normal circumstances, goods must be paid for prior to dispatch. If for any reason, goods are agreed to be shipped prior to clearance of payments, title in the goods shipped belongs to The Diamond Studio until payment in full for the goods is received by us.
      15. Governing Law
        These terms and conditions are subject to the laws of Scotland and each of us hereby submits to the non-exclusive jurisdiction of the Scottish courts.

Returns Policy

Damaged and Faulty Items – If any item we have supplied is damaged on receipt, we will repair or replace the
item free of charge
Liability – Our maximum liability for our failure to fulfil an order that we are legally bound to fulfil will be limited to
the price paid by you for that order.

Diamonds are naturally found on earth and were first discovered in the 4th Century BC.

Each diamond is unique with its own special characteristics, coming in different colours and sizes with every single one holding its own sparkle.

We work only with quality diamonds, precious gemstones and metals that are ethically sourced.

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